10-07-2018 06:05 - last edited on 10-08-2018 07:30 by MarcoGFitbit
10-07-2018 06:05 - last edited on 10-08-2018 07:30 by MarcoGFitbit
My charge 2 is not receiving text notifications after I updated my iPhone 8 Plus to iOS 12. It will vibrate when the phone rings but not for texts. I have reset everything including pay phone. I did the “forget device” too. Nothing seems to work for me. Any other suggestions?
Moderator Edit: Clarified Subject.
10-08-2018 07:32
10-08-2018 07:32
Hello @Dtrella, thanks for joining the Fitbit Community, it's great to have you on board.
I appreciate your participation in the Forums and for sharing your experience with us. I would like to thank you for letting me know you've already tried to restart your phone and Charge 2 and also for having restarted Notifications on your device. At this moment I would like to suggest you to go your phone Settings > Notifications > Messages and make sure the following is enabled:
I hope this can be helpful, give it a try and keep me posted!