Unable to get text Notifications on device.

[LucyJane1]

Unable to get texts to my fit bit Charge 2 but can get calls

I have tried all the trouble shooting methods, I was receiving texts but now that has stopped?

I am using an IPhone and Fit Bit Charge 2, do I need to return my Fitbit?

ive restarted app, deleted and re downloaded, restarted, paired and unpaired?

Moderator Edit: Clarified Subject.

[Babygirl3]

I just received a new Fitbit charge 2, international version. It do we not give alert for texts but does for phone calls. I have it paired with my iPhone 6.  I've tried suggestions listed but I am hoping someone may have resolved the issue by now.

[MarcoGFitbit]

Hello @LucyJane1 and @Babygirl3, thanks for joining the Fitbit Community, it's great to have you on board. 

I appreciate your participation in the Forums and for letting us know you've already tried to troubleshoot this issue. At this moment, I would like to suggest you to go to your phone Settings > Notifications > Messages and make sure the following is enabled:

I hope this can be helpful, give it a try and let us know the outcome. 

[Tinks2100]

Tried this... still no messages or phone calls showing up on my Fitbit charge 2

UPDATE:

Turned my phone off and back on again and now it’s working yeaaaa  

[MarcoGFitbit]

Hello @Tinks2100, thanks for joining the conversation in the board, it's always great to welcome new members to the Fitbit Community. 

I appreciate you have updated your post and let us know after restarting your phone text messages are now working, I'm very glad. In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!