Unable to install iOS app

[Prempaul]

Keeps saying not available in MAURITIUS store. Been using Fitbit apps on windows and android for 3 years. What is the issue to launch iOS app globally. Strange

[RobertoME]

Hi there @Prempaul, welcome aboard to our Community. I saw a long time ago a similar issue like the one you posted here and one of my friends reminded me of this. So I suggest the following solution:How to get Fitbit APP from US APP Store, if you can't have it locally.

I know despite we have cover many countries right now, we still need to cover more. But this is an alternative solution in the meantime. 

Thank you for your patience and let me know if you need more help.

[Prempaul]

Tried this does not work for me

Sent from my iPad

[RobertoME]

Hi there @Prempaul, thank you for letting me know is not working. Changing the location from the App Store might be tricky, due to the billing address and payment details restrictions.

Take a look at this article, it might provide you more details: The Fitbit App for iOS isn't available in my country.

I'm sorry for all this inconveniences. See you around and you can find me here if you need help.