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Unable to load your goals message

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‎03-31-2026 13:48 - last edited on ‎04-01-2026 12:04 by Fitbit Moderator

‎03-31-2026 13:48 - last edited on ‎04-01-2026 12:04 by Fitbit Moderator

The app gives the error message, "Something went wrong. Unable to load your goals". So, I'm not able to set my goals or receive notifications when I achieve them. It's been like this for a while, even though I have the most current version of both the app and IOS. Wondering if anyone has a solution for this? 

Moderator edit: Clarified Subject

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4 REPLIES 4

‎03-31-2026 13:58

‎03-31-2026 13:58

Hello @Jewel_A 

I moved your post from the Charge 6 product help forum to the iOS app forum since your issue is with the app and not the device. 

Rieko | N California USA MBG PE

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‎04-01-2026 11:57 - edited ‎04-01-2026 12:02

In response to RiekoC

‎04-01-2026 11:57 - edited ‎04-01-2026 12:02

Hi @Jewel_A and @RiekoC, welcome to the Fitbit Community! It's great to have you here!

@RiekoC thank for your contribution!

@Jewel_A thanks for letting us know about this issue. Our development team is already aware of it and they are working to identify a resolution as quickly as possible.

I'm sorry for any trouble. I appreciate your patience and we look forward to getting you back on track.

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‎04-02-2026 05:07

‎04-02-2026 05:07

I have this problem too 

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‎04-08-2026 14:09

In response to DavidFitbit

‎04-08-2026 14:09

I have the same problem.  "Something went wrong. Unable to load your goals." App is all updated.  Charge 6.

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