Unable to load your goals message

[Jewel_A]

The app gives the error message, "Something went wrong. Unable to load your goals". So, I'm not able to set my goals or receive notifications when I achieve them. It's been like this for a while, even though I have the most current version of both the app and IOS. Wondering if anyone has a solution for this? 

Moderator edit: Clarified Subject

[RiekoC]

Hello @Jewel_A 

I moved your post from the Charge 6 product help forum to the iOS app forum since your issue is with the app and not the device. 

[DavidFitbit]

Hi @Jewel_A and @RiekoC, welcome to the Fitbit Community! It's great to have you here!

@RiekoC thank for your contribution!

@Jewel_A thanks for letting us know about this issue. Our development team is already aware of it and they are working to identify a resolution as quickly as possible.

I'm sorry for any trouble. I appreciate your patience and we look forward to getting you back on track.

[Sueb60]

I have this problem too 

[JaniceBart]

I have the same problem.  "Something went wrong. Unable to load your goals." App is all updated.  Charge 6.