07-11-2017
02:07
- last edited on
07-12-2017
08:18
by
MarcoGFitbit
07-11-2017
02:07
- last edited on
07-12-2017
08:18
by
MarcoGFitbit
Hi
my fitbit has not synced properly for three days. Hard booted IPhone but no difference so deleted and reinstalled app and now getting above error. I saw there was a problem yesterday but not resolved for me. I am in Turkey on holiday.
Moderator Edit: Clarified Subject.
Answered! Go to the Best Answer.
07-12-2017 08:33
07-12-2017 08:33
Hi there @Wiggiewoo, thanks for joining the Fitbit Community, it's great to have you on board.
If you're still getting the Error 0 when trying to log in to your account, please force-close the app by double tapping the home button on your phone and swiping up the app. Then try to log in again. If that doesn't seem to work, please restart your phone.
If you're still unable to log in, please take a screenshot of the error and reply to me so I can check this further. Additionally, if there's anything else I can do for you, please feel free to reply.
07-12-2017 08:33
07-12-2017 08:33
Hi there @Wiggiewoo, thanks for joining the Fitbit Community, it's great to have you on board.
If you're still getting the Error 0 when trying to log in to your account, please force-close the app by double tapping the home button on your phone and swiping up the app. Then try to log in again. If that doesn't seem to work, please restart your phone.
If you're still unable to log in, please take a screenshot of the error and reply to me so I can check this further. Additionally, if there's anything else I can do for you, please feel free to reply.
07-12-2017 10:13
07-12-2017 10:13
Hi
i have tried that and still not working and still get the error code 0. Have also tri d switching off Bluetooth. Checking automatic time zone and reinstalling
07-12-2017 23:25
07-12-2017 23:25
It is now working. I didn't have to do anything it was just working this morning.
thank you
07-13-2017 07:27
07-13-2017 07:27
Hello @Wiggiewoo, thanks for taking the time to reply, I'm really glad you're now able to log in to your account in the Fitbit app.
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!