help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to log in to the Fitbit app.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-10-2017 12:37 - last edited on ‎07-11-2017 08:06 by Moderator Alum

‎07-10-2017 12:37 - last edited on ‎07-11-2017 08:06 by Moderator Alum

I tried login into furniture with my previously linked mail but it shows ERROR 0 then I use new mail id to JOIN FITBIT but it says the mail is linked previously but let me tell you ITS NOT I created a new mail address for FITBIT it can't get login pls help it's really frustrating or better I use apple watch

 

Moderator Edit: Clarified Subject.

Best Answer
0 Votes
2 REPLIES 2

‎07-10-2017 13:58

‎07-10-2017 13:58

Sorry you are having these problems, @Shubhlife. I would suggest you contact Support. They should be able to help you. 

Best Answer

‎07-11-2017 08:07

In response to SunsetRunner

‎07-11-2017 08:07

Hello @Shubhlife, have a warm welcome to the Fitbit Community, it's nice to see you around. Thanks for joining the conversation too @SunsetRunner Smiley Happy

 

@Shubhlife, we had some issues affecting the login with our servers through the Fitbit app, which is the reason you were able to see the error 0. This issue has now been resolved. Please try to log in with your credentials, if you're still not able to, please restart your password. 

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes