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Unable to log in to the app, it freezes.

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‎08-19-2017 07:38 - last edited on ‎08-21-2017 06:06 by Moderator Alum

‎08-19-2017 07:38 - last edited on ‎08-21-2017 06:06 by Moderator Alum

When I try to log in to the fit bit app, I am only able to enter part of my email and the app freezes and won't let me enter more data.  I have tried closing the app, restarting the phone, restarting the app.  Same problem.  

 

Moderator Edit: Clarified Subject.

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20 REPLIES 20

‎09-10-2019 04:41

‎09-10-2019 04:41

I am having the same issue. I will reinstall but will am concerned about loss of data. Have had my fitbit for 3 or 4 years now and never had issues with the app. 

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