help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to log into the Fitbit app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-11-2019 12:31 - last edited on ‎07-19-2019 18:10 by Fitbit Moderator

‎07-11-2019 12:31 - last edited on ‎07-19-2019 18:10 by Fitbit Moderator

I can’t even sign in to my app. It kicked me off and now says email doesn’t exist. 

 

Moderator edit: updated subject for clarity

Best Answer
1 REPLY 1

‎07-19-2019 18:13

‎07-19-2019 18:13

Hi @Srwbaggett74, welcome to the Community. I'm sorry for the delay in my reply.

 

I've moved your post to this new thread to keep our forums organized, and so you can receive more related responses about this situation. Thanks for bringing this to my attention, and I've shared your information to our Support Team so they can work on this. Make sure to keep an eye on your inbox, spam and junk folders.

 

Keep me posted.

Best Answer
0 Votes