Unable to open options on the app

[SunsetRunner]

When I open the app, I’m unable to open any tracking options (activity, sleep, hear rate etc). They are all there and ‘tracking’ but I can’t open any to, for example, track or log exercise or see my exercise details. I’m able to move between days and have the option to delete items from the homepage, but can’t open anything 🤷🏼‍:female_sign:

[Guy_]

Try

In Android phone Settings

Apps

Fitbit

clear Fitbit storage cache [not data]

force Fitbit shutdown [though it doesn't seem to fully go away]

Log back in

This should restore the app to its normal operations.

[SunsetRunner]

Thanks! 

[Rich_Laue]

Is this on android or iOS @SunsetRunner I'll be happy to move the thread to the correct board. 

[SunsetRunner · Accepted solution]

It’s on an iphone, but have resolved the issue by logging in & out of the app. Thanks!