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Unable to pair BackBeat Fit to Iphone 7

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‎05-09-2019 01:59

‎05-09-2019 01:59

Hello!

 

I switch on bluetooth on Iphone 7 but it can`t find device BackBeat Fit power blue (headphones are turn on also). Resetting phone and headphones didn`t help.

Bluetooth module on Iphone 7 work correctly, `cause it can find another devices. 

 

Previously I`ve paired BackBeat Fit with another phone (Meizu 5) and it had worked correctly. So with Meizu 5 it can pair and work correctly now.

When I try to pair headphones with Iphone 7 I unpair it with Meizu moreover I turn off Meizu.

 

I didn`t install any app`s on both phones to sync with headphones.

 

Could you please help me with some instruction what to do with it?

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‎05-09-2019 05:50

‎05-09-2019 05:50

Hi, @Nikolay712! I'm not sure which headphones you're dealing with, but these are the discussion boards for Fitbit products. The only wireless headphones Fitbit has are the Fitbit Flyers. I would suggest finding the product forums or contacting customer support for your headphones, not here.

MakMak | Community Council

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‎05-09-2019 05:50

‎05-09-2019 05:50

Hi, @Nikolay712! I'm not sure which headphones you're dealing with, but these are the discussion boards for Fitbit products. The only wireless headphones Fitbit has are the Fitbit Flyers. I would suggest finding the product forums or contacting customer support for your headphones, not here.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

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