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Unable to scroll down in app.

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‎05-08-2019 05:22 - last edited on ‎05-09-2019 06:23 by Moderator Alum

‎05-08-2019 05:22 - last edited on ‎05-09-2019 06:23 by Moderator Alum

My app is possessed!  I cannot scroll down, and it won’t record my nutrition info correctly.

 

Moderator Edit: Clarified Subject.

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‎05-09-2019 06:25 - last edited on ‎03-08-2025 08:09 by Fitbit Moderator

‎05-09-2019 06:25 - last edited on ‎03-08-2025 08:09 by Fitbit Moderator

Hello @utbeth73 thanks for joining the Fitbit Community, it's great to have you on board. 

I appreciate your participation in the Forums and for sharing your experience with us. At this moment, I would like to ask you to force-quit the app. Then open it again and if you experience the same situation, log out from the app, restart your phone and log back in. 

Thanks for your patience and understanding, give this a try and let us know the outcome. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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