Unable to pair back my Fitbit Flex.

[lbdub]

Phone app can’t find Flex. I tried turning off Bluetooth for a while and turning it back on. Turned off phone and turned it ack on. Removed app from phone and reinstalled it. Removed Flex device from app to try reinstall it but nothing is working. Can this be fixed or do I need a new device? 

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @lbdub, have a warm welcome to the Fitbit Community, it's great to have you on board. 

Thanks for bringing this to my attention and for letting me know the troubleshooting steps you've already tried.. If you have removed the Flex from your account but it's having trouble getting set up again, please try the following steps in order:

1. Turn off Bluetooth on your phone; wait 10 seconds, and then turn it back on.
2. Make sure you have a strong WiFi signal and that there are no other Bluetooth devices around that might interfere with the setup process.
3. Restart your Flex
4. If you can't set up after a restart, reboot your phone or tablet and try to set up again.
5. If you can't set up after the reboot, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your phone or tablet and try to set up the Flex one more time. 

I hope this can be helpful, if there's anything else I can do for you, please feel free to reply.