Unable to post & comment in Community Feed

[Alittlebitoffit]

I am unable to post anything including pictures on any groups and unable to comment on friends posts. I tried all the steps below multiple times to no avail. Please assist!!

1. Force quit the Fitbit app.
2. Uninstall the app from your mobile device.
3. Make sure that the iOS version is up to date.
4. Reboot your mobile device.
5. Reinstall the Fitbit app.
6. Login using your account credentials.
7. Try to post again.

Moderator edit: updated subject for clarity

[EdsonFitbit]

Thank you for visiting the Fitbit Community, @Alittlebitoffit.

I’m sorry to hear about the difficulties you experienced when trying to post in the Community Feed. Thank you for the time you spent trying to get them resolved.

Our team is aware of this issue, but may not be able to provide a fix in the immediate future. We'll continue to monitor the situation, and keep our team informed of the impact to you and other customers. We understand that this isn't the resolution you're hoping for, but rest assured we're always working to improve our products.

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Have a nice day.