10-19-2018
13:27
- last edited on
10-20-2018
08:13
by
MarcoGFitbit
10-19-2018
13:27
- last edited on
10-20-2018
08:13
by
MarcoGFitbit
Why can't I see my Fitbit Posts? Whether I restart the app or my phone, my posts won't appear on my profile. However, other people can see my posts.
Moderator Edit: Clarified Subject + Format.
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @SunsetRunner and @Red-Vein, I hope you're doing well, it's nice to see you both around the Fitbit Community. ![]()
I appreciate your participation in the Forums and for reporting these issues to us. We are aware of the problem and are working to resolve it as quickly as possible.
We're sorry for any inconvenience it's caused. We appreciate your patience and look forward to getting you back on track.
In the meantime, if there's anything else I can do for you, please feel free to reply.
Best AnswerSo are you still working on the problem? I can't see my own post and have not been able to for months now. It would be great if this problem could get fixed sometime soon.
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @MaryMcA thanks for joining the conversation, it's great to have you on board the Fitbit Community.
I appreciate you have shared your experience with this situation. Note that some issues take longer than other to get resolved and while our team is working on it, we still don't have a specific timeframe for when this situation will be fixed and it will be irresponsible on my part to provide one.
Please keep an eye on the official Forums, once we have more to share, we'll make sure to post it here.
Thanks for your patience and understanding, have a great day.
Best AnswerI have the same problem and it’s 3/24/20 I called them up not fixed this is frustrating, I can’t see anything I’ve posted
I do have the same problems, suddenly I couldn't see my own posts any more
Can you fix the issue? What shall I do?
Best AnswerI work in IT. Never seen a problem take 3 years to resolve, let alone be considered acceptable.
Any idea when this will be fixed? I have discovered the problem myself today.
Best Answer