Unable to quit challenges.

[Allannah]

The "quit" option has disappeared? 

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @Allannah, thanks for joining the Fitbit Community, it's great to have you on board. 

This seems like a very odd situation, would it be possible for you to go to your challenge, then tap on Options, scroll down and check if Quit Challenge is showing up there? If not, please take a screenshot of the Fitbit app and reply to me with it so I can check this further. 

Thanks for your patience and understanding, if there's anything else I can do for you, please feel free to reply! 

[Allannah]

Hi! I don't have an "options" anymore! 

[MarcoGFitbit]

Hello @Allannah, thanks for taking the time to reply, I hope you're having a great day. 

I appreciate you have replied with the screenshot of your challenge, at this moment I would like to ask you to try the following:

• Force-close the Fitbit app by double tapping the home button on your phone and swiping up the app. If this doesn't seem to work, please:
• Log out from the app, restart your phone and log back in. 

Additionally, please go to your phone Settings > General > Accessibility and make sure Button Shapes is disabled. 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

[Allannah]

Hi Marco, those didn't work either. I'll have to see what happens with the next update! 

Thanks for the suggestions!

[MarcoGFitbit]

Hello @Allannah, thanks for replying, I hope you're doing well. I'm sorry the previous instructions didn't work for you, I'll make sure to forward the information to our team so they can take a better look at this. At this moment, if I have more information to share about this situation, I'll make sure to update the thread accordingly. 

Thanks for your patience and understanding, in the meantime if there's anything else I can do for you, please feel free to reply.