07-02-2019
10:43
- last edited on
11-26-2019
18:01
by
LizzyFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

SunsetRunner
07-02-2019
10:43
- last edited on
11-26-2019
18:01
by
LizzyFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
My fitbit charge 3 stopped getting calls and any WhatsApp messages Sunday or early Monday. I only got calendar reminders. I have tried all the online suggestions and nothing works. 😠
Please give me instructions on how to get my Charge 3 vibrating when I have a call and when receiving a text message. Thanks.
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
09-21-2019 17:25
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-21-2019 17:25
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Has yours been fixed yet? Mine is only giving me active call notifications.

09-21-2019 17:47
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-21-2019 17:47
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
The only thing I’ve gotten is calendar notifications

09-23-2019 09:09
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-23-2019 09:09
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Has the issue been fixed? My notifications still aren't coming through.

09-23-2019 09:25
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-23-2019 09:25
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Nope! I got a phone call notification telling me I was on the phone. Other than that...nothing

09-24-2019 11:21
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-24-2019 11:21
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I am also getting an "active call" buzz notification when I start a phone call, which is annoying and useless. Does anybody know how to turn this off, while still keeping incoming call notifications on?

09-24-2019 12:32
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-24-2019 12:32
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
because i made it lol!
09-25-2019 00:58
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-25-2019 00:58
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Very strange, I get WhatsApp alerts showing up on my Versa but not Apple Messages. Looks to me like an issue with the new iOS. It’s definitely on Fitbit to fix this and make the app compatible with the new upgrade.
Amazing that this wasn’t tested and sorted out in beta by Fitbit. Come on!

09-25-2019 01:21
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

SunsetRunner
09-25-2019 01:21
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
There is now iOS 13.1. Personally I don’t think it’s fitbit or apple’s fault. It is getting worked out though.

09-25-2019 19:10
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-25-2019 19:10
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I don't have an.Iphone and i'm having issues with getting notifications. I have a Samsung Galaxy S7. Any idea why? TIA

09-27-2019 05:10
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-27-2019 05:10
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Any progress yet? Still not getting text notifications on iPhone X

09-27-2019 05:57
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-27-2019 05:57
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-27-2019 06:08
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-27-2019 06:08
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Yup absolutely ridiculous, getting all notifications except texts!! Shoulda went with an Apple Watch

09-27-2019 06:23
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-27-2019 06:23
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-27-2019 11:34
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-27-2019 11:34
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I’m not getting any notifications. Except calendar notifications. I’m so frustrated

09-27-2019 15:13
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-27-2019 15:13
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Nope...not fixed yet. I'm getting call notifications as well, but no text notifications. And....I have an android. I don't know why the title of the post says ios.

09-29-2019 17:12
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-29-2019 17:12
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Anyone from Fitbit care to shine some insight on this problem?

09-29-2019 17:53
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-29-2019 17:53
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-29-2019 18:25
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-29-2019 18:25
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-29-2019 18:46
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

09-29-2019 18:46
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
They haven’t solved anything. At this point I think they stopped trying! I’m beyond frustrated

10-02-2019 18:50
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

10-02-2019 18:50
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Having the same issue here. I read something in another thread that, although not ideal, is working for me. Turn on 'text previews' in Settings > Notifications > Messages. Not as private as I would really like but it's working for now.

