10-09-2017
11:23
- last edited on
10-10-2017
06:50
by
MarcoGFitbit
10-09-2017
11:23
- last edited on
10-10-2017
06:50
by
MarcoGFitbit
I updated my Iphone6s to iOS 11.0.2 and I no longer receive text notifications on my Blaze.
Any suggestions?? Verizon is my cell provider.
Thank you
Moderator Edit: Clarified Subject.
10-10-2017 07:30
10-10-2017 07:30
Hello @tiggersgirl67, have a warm welcome to the Fitbit Community, it's great to have you on board.
Which tracker are you currently using? Have you restarted it yet? If so, my best recommendation would be resetting Notifications through the Fitbit app. To reset them please follow these steps:
Additionally, please go to your phone Settings > Notifications > Fitbit and check that the following is enabled:
I hope this can be helpful, give it a try and keep me posted in case you need anything else.
10-10-2017 08:58
10-10-2017 08:58
10-11-2017 05:24
10-11-2017 05:24
Hello @tiggersgirl67, I hope you're doing well, thanks for taking the time to reply.
At this moment I will forward the information you have provided to our team so they can take a better look at this situation. Once I have more information to share with you about this issue I'll make sure to update the thread accordingly.
Thanks for your patience and understanding, if there's anything else I can do for you, please feel free to reply.