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Unable to receive verification email.

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‎02-18-2018 15:42 - last edited on ‎02-20-2018 07:49 by Moderator Alum

‎02-18-2018 15:42 - last edited on ‎02-20-2018 07:49 by Moderator Alum

Though I am receiving atta boy emails, have  double checked the accuracy of my address in my profile, checked my spam folder and “resend email” 25 times I can not receive the verification email to do the tasks required to make the Email verification reminder on my home dashboard go away 

 

Moderator Edit: Clarified Subject.

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‎02-20-2018 08:15

‎02-20-2018 08:15

Hello @Jagjim, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

Thanks for your patience during this situation. I’ve reached the limits of what I can do for you here on the public community forums, so I've contacted our Support team on your behalf to look into this issue further and provide you with some options. Please keep an eye on your email inbox for further instructions.

In case you need anything else, please feel free to reply as well. Happy stepping.

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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