Unable to remove exercise shortcuts on Charge 3.

[mbatesco]

Have the Charge 3 syncing, removed three of the exercise shortcuts via the iOS app, added two others.  I click done, and back, click sync and the shortcuts I changed do not show on the Charge 3 exercise screen and when I go back to exercise shortcuts on iOS they are back to the defaults.

The Charge 3 is 80% charged and syncing fine, version 20001.31.85, iOS app is v 2.80 (794).

Any thoughts?

Mike

Moderator Edit: Clarified Subject.

[zamboon]

Marco G.  Your suggestions sound great in theory but are totally ineffective in practice.  Having read the comments in this forum, it is clear to me that what we have here is a crap product.  It just does not work.  Are you a fitbit employee? Perhaps Fitbit the company needs to make a comment.  

[zamboon]

Marco G. Still banging the same drum!  DOES NOT WORK.  Are you a Fitbit employee? Refund my money as the product is not fit for purpose (pardon the pun)

[LZeeW]

@zamboon   You chimed in on a thread that is somewhat old and has gone off in many directions.  What is your specific issue?  

[zamboon]

Hi there.  I am having trouble syncing the watch with the phone.  Rgds

[PRDIGM]

None of this crap works - Thy should change the name to **ahem**Bit!

[Overit123]

That's y i got rid of my fitbit charge 3 and I bought a garmin vivosport

[zamboon]

Keep us posted on how you fare with the Garmin.  I have now had the Fitbit Charge 3 replacement for just over a week.  Syncing is working but is a temperamental.  Have to give a few goes before "looking for device" turns to syncing.  Clearly from all the comments on this site, the product is rubbish.

[Grey72]

Thank you, but this did not work. 
my Fitbit Charge 3 stopped syncing over 24 hours ago. 
I had this problem once before, but within hours it fixed itself.

any other suggestions?

[Kurvkat]

Tried all of this deleting the app reinstalling it. Turning phone off, resetting Fitbit. Nothing works. I've a Huawei phone and iPad works on neither now. Am fuming new Fitbit 😡😡