09-22-2017
07:53
- last edited on
09-23-2017
07:00
by
MarcoGFitbit
09-22-2017
07:53
- last edited on
09-23-2017
07:00
by
MarcoGFitbit
Even after I block some, I still get notifications on them. 30 days before they are gone just doesn't do it
Moderator Edit: Clarified Subject.
Best Answer09-23-2017 07:28
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-23-2017 07:28
Hello @packerguy, thanks for joining the Fitbit Community, it's great to have you on board. ![]()
In this case, are you referring from in-app Notification from the app itself or from people you've blocked in the past? At this moment, in-app notifications coming directly from the app can't be deleted. If the notifications are from people you've blocked please reply to me with the following information so I can check this further:
Thanks for your patience and understanding, I'll be waiting for your reply.
Best Answer01-24-2018 09:29
01-24-2018 09:29
I have an I Phone 7, version (?) 11.2.2 I have both Phone App and computer App. I can not delete anything at all. Not even old challenges.
Best Answer01-25-2018 04:02
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-25-2018 04:02
Hello @packerguy, I hope you're doing well, thanks for taking the time to reply. ![]()
Please note that, as described above, in-app Notifications can't be deleted for the time being, notifications coming from challenges are included in this bunch, including notifications from a person you've blocked if they're participating in the challenge.
I understand your concern and how important for you is to delete these Notifications which is why I would like to suggest you to check @LZeeW' suggested idea to implement this feature in a future update. Please feel free to add your vote and comment on it, this is the best way to make your voice heard and get the attention from our development team.
I hope this can be helpful, if there's anything else I can do for you, don't hesitate to reply.
Best Answer