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Unable to remove my clock face

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‎12-16-2023 05:53 - last edited on ‎12-27-2023 09:24 by Fitbit Moderator

‎12-16-2023 05:53 - last edited on ‎12-27-2023 09:24 by Fitbit Moderator

I’m unable to remove see my clock face. It’s on all of the time. Runs the battery down quick. Followed the instructions provided on the site. I also did an update. Rebooted the watch several times. Anyone else having this issue.

 

Moderator Edit: Clarified subject

Best Answer
1 REPLY 1

‎12-27-2023 09:24

‎12-27-2023 09:24

Welcome to the community forums, @Rchristi.

Thanks for the details provided, and the steps that you've tried prior to posting. While this is odd, could you confirm what happens when changing the clock face? Do you see an error message? Also, what is the model of your Fitbit device?

In the meantime, please give a try to these other steps:

  1. Forget your Fitbit device from the Bluetooth settings
  2. Force quit the Fitbit app and reboot your phone
  3. Open the Fitbit app and pull down on the screen to force a manual sync.
  4. Try changing the clock face one more time
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