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Unable to see custom groups on IOS app

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I just got my Fitbit and I am kind of disappointed that you can't make a group and be able to see it on the iPhone. A group of my friends and I wanted to challenge each other to see who could do the most steps in a week but you can't access the group on your phone. 

 

Moderator Edit: Clarified Subject.

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Welcome to the forums!

 

You can access them but using your Browser on your phone. But they are not part of the app. Just the webpage

 

Hope to see you around the forums! Join in on the discussions forums!

Community Council Member

Wendy | CA | Moto G6 Android

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I'm equally disappointed you can't view the leaderboard in the iOS app. Our company just started a new group to promote employee fitness. Hopefully this functionality will be added in a future update...

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Is there a plan to add community groups to the app?  I feel like it would be somewhat simple to add to the programing?  Then again, I don't code so perhaps not.

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Hello @jemeier@Teah and @GoWazzuCougs, have a warm welcome to the Fitbit Community, it's great to have you on board, it's nice to see you around too @WendyBSmiley Happy

 

As @WendyB mentioned, currently it's not possible to see custom groups on the Fitbit app. I understand how important this feature is for you and for many members of the Community, which is why I would like to suggest you to check on @PTI's suggested idea. Please feel free to add your comment and vote, this is truly the best way to make your voice heard. 

 

I hope this can be helpful, if there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

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Making community / private groups accessible to the app is the biggest thing you all need to do. It's about building a community on an app based product and we can't do that. It's a fail that it hasn't been fixed when I can see in the forums people have been making this request since at least 2015... 

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I want to see this feature too. 

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Hello @bobbytbd and @Hersheysmomma, thanks for joining the conversation, it's a pleasure for me to welcome you to the Fitbit Community. Smiley Happy

 

I appreciate your have shared your enthusiasm about this feature. Many people would love to see custom groups in the Fitbit app. Please note that when we have more information about this feature, I'll make sure to update this thread accordingly, in the meantime please vote and comment on @PTI's suggested idea, this will help our development team know this is a heavily demanded feature. 

 

Thanks for your patience and understanding, if there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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