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Unable to see data synced from yesterday.

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‎01-30-2019 04:12 - last edited on ‎01-31-2019 06:17 by Moderator Alum

‎01-30-2019 04:12 - last edited on ‎01-31-2019 06:17 by Moderator Alum

All my synced data from yesterday had disappeared fro

 the app! Help!! How do I get it back? I’ve tried re syncing multiple times and it isnt working! 

 

Moderator Edit: Clarified Subject.

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‎01-31-2019 06:36

‎01-31-2019 06:36

Hello @Noonars, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. I would also like to thank you for letting us know you've already tried some troubleshooting steps. At this moment, I would like to suggest you to go to the Online Dashboard and check if the information is showing up here. If it is, that means the app is not updating the information from the servers correctly, in which case I would like to suggest you to log out from the app, wait for 1 minute and log back in. 

 

I hope this can be helpful, give it a try and let us know the outcome. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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