Unable to see friend requests.

[Red-Vein]

Hello Fitbit

I can not see and know who has sent an friends request for me ??!! 

I deleted the app more than once but to no avail

Moderator Edit: Clarified Subject.

[SunsetRunner]

Hi @Red-Vein! Glad you found us here in the iOS forum. Here is where I find my friend requests.

• Tap Notifications at the bottom, right of the app.
• Then select Messages.
• My friend requests show up there.

If yours do not, please post a screen shot so we may see how yours is different. We can trouble shoot from there. 

[MarcoGFitbit]

Hello @Red-Vein, I hope you're doing well, it's nice to see you around the Fitbit Community. It's great to see you too @SunsetRunner, thanks for all your help. 

@Red-Vein, I appreciate your participation in the Forums and for sharing your experience with us. If you have followed @SunsetRunner suggestions and are still unable to see your friend requests, please go to the online Dashboard and click on the Notifications icon. 

When you click on the Notifications icon, you should be able to see your friend requests. 

I hope this can be helpful, if there's anything else we can do for you, please feel free to reply. 

[Red-Vein]

😱 I'm not that stupid so I do not know these steps  I'm telling you that I can not see who  a request friends through the app and I do not have anything in the Notifications

UPDATE:

Do I have to go to the dashboard every time I can see who has request friends ?  ,,, I started to get upset a lot of mistakes in your app and this will make me abandon the acquisition of any new product for you

Moderator Edit: Format.

[MarcoGFitbit]

Hello @Red-Vein, I hope you're doing well, thanks for taking the time to reply. 

I appreciate you have come back and posted your question. Please note that we provided workaround steps for your issue as I have already forwarded your information to our team so they can take a better look at this situation affecting friend's invitations, once we have more to share with you about this situation, we'll make sure to post it here in the official Forums. 

Thanks for your patience and understanding, have a great day. 

[Red-Vein]

I hope you can solve the problem I have been experiencing for more than two months. I can not add new friends. I can not see who made friendship requests through the application.

[MarcoGFitbit]

Hello @Red-Vein, I hope you're doing well, thanks for taking the time to reply. 

I appreciate you have come back and voiced your feedback about this situation. Please note that as mentioned earlier, once we have more information to share about this issue affecting friend requests, we'll make sure to post it here in the official Forums. I sincerely apologize for the inconveniences you've experienced with this issue, thanks again for your patience and understanding. 

Have a great day. 

[Red-Vein]

Hello dear

I wait and I have not got any solution yet

[MarcoGFitbit]

Hello @Red-Vein, I hope you're having a great day, thanks for coming back. 

I understand your concern about this situation not yet being resolved. Please note that some issues take longer than expected to get a resolution but once we have more information to share with you, I'll make sure to update this thread accordingly. 

Thanks again for your patience, in the meantime, if there's anything else I can do for you, please feel free to reply.