Unable to set up Blaze, error 500.

[Breyannan]

I’ve researched everything and everything wont work. I do it through the app but every time is only says error 500. I put the code in and nothing shows up on my blaze and on my phone it says error 500.

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @Breyannan, thanks for joining the Fitbit Community, it's great to have you on board. 

I appreciate your participation in the Forums and for sharing your experience with us. Tell me, is your Blaze brand new or has it been paired to a different account before? If this is the case, has this account been deleted recently? If so, that's the reason you're getting an error 500 when trying to set it up. 

If it's possible, please log in to the recently deleted account, if you do it before 7 days have passed since the deletion you can halt the process and remove the Blaze from that account. This will let you set it up on your own account without inconveniences. If you don't have access to the old account, you will need to wait 7 days for the account to be completely deleted before setting up the Blaze in yours. 

I hope this can be helpful, if there's anything else we can do for you, please feel free to reply.