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Unable to set up Surge back on iOS 11.0.1

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‎09-29-2017 18:28 - last edited on ‎10-02-2017 07:12 by Moderator Alum

‎09-29-2017 18:28 - last edited on ‎10-02-2017 07:12 by Moderator Alum

I have updated the new iOS 11.0.1 and my surge wouldn’t synchronised . The up wouldn’t see Bluetooth on. I had switched off surge many times, closed up then deleted and now can’t add surge back. Set up only goes until I add terms and conditions keep pressing the next button but it doesn’t seem to work. Tried everything:(. 

 

Moderator Edit: Clarified Subject.

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‎10-02-2017 08:27

‎10-02-2017 08:27

Hello @jolalew, I hope you're doing fine, it's nice to see you around. Smiley Happy

 

If you haven't done it yet, please update the Fitbit app on your phone as we have already released a new version (2.41) a couple of days ago. Then try to set up your Surge once again. 

 

I hope this can be helpful, give it a try and let me know the outcome! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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