help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to set up tracker, won’t let me agree to terms

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-23-2017 10:17 - last edited on ‎09-27-2017 06:47 by Moderator Alum

‎09-23-2017 10:17 - last edited on ‎09-27-2017 06:47 by Moderator Alum

Hi, I’ve just bought a charge 2 set it up but it won’t let me click I agree it just lights up & doesn’t do anything else I have a iPhone 6 

 

Moderator Edit: Clarified Subject.

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎09-23-2017 10:55

‎09-23-2017 10:55

For people who have this problem turn Bluetooth on it will work then

View best answer in original post

Best Answer
4 REPLIES 4

‎09-23-2017 10:55

‎09-23-2017 10:55

For people who have this problem turn Bluetooth on it will work then

Best Answer

‎09-26-2017 17:02

In response to MissHevx

‎09-26-2017 17:02

Thank you so much. This just happened to me and I was freaking about about to return the thing lol. Very helpful! 

Best Answer
0 Votes

‎09-26-2017 18:24

In response to SunsetRunner

‎09-26-2017 18:24

That was so annoying!

I had the bluetooth on. After I turned it off and on again it worked 🙂

Thanks! 

Best Answer
0 Votes

‎09-27-2017 06:50

In response to lcfigueiredo88

‎09-27-2017 06:50

Hello @lcfigueiredo88, @MissHevx and @SunsetRunner, have a warm welcome to the Fitbit Community, it's great to have you on board. 

 

I appreciate you have replied back to the original thread informing that your issue has now been resolved. @MissHevx, thanks for the tip, I'm sure it will be very helpful for many people in the Community. 

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted.

 

Happy stepping! Smiley Wink

 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes