12-18-2019
11:43
- last edited on
12-19-2019
10:20
by
RicardoFitbit
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12-18-2019
11:43
- last edited on
12-19-2019
10:20
by
RicardoFitbit
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Can’t sync my Ionic. IOS updated to 13.3 last night and haven’t been able to connect since.
Moderator edit: Subject for clarity

12-19-2019 10:19
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12-19-2019 10:19
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Hello @ShelbyHahn, welcome to the Community Forums! It's a pleasure to assist you today.
First, I'd like to appreciate your effort and patience troubleshooting this situation prior to posting. If you haven't already done so, I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if all the requirements are correctly configured to setup your device. Then, you can move forward to the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? and let me know how it goes.
Looking forward to your reply, let me know if you have any additional questions.

