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Unable to sync Fitbit tracker with iOS app.

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‎08-08-2017 08:00 - last edited on ‎08-09-2017 06:56 by Moderator Alum

‎08-08-2017 08:00 - last edited on ‎08-09-2017 06:56 by Moderator Alum

Hasn't synced since August 3 & just keeps saying "looking"

 

Moderator Edit: Clarified Subject.

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2 REPLIES 2

‎08-08-2017 23:26

‎08-08-2017 23:26

I would try restarting your phone and then restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

Best Answer

‎08-16-2017 05:02

In response to SteveH

‎08-16-2017 05:02

Thanks, both suggestions helped!

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