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Unable to sync on new phone.

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‎10-12-2018 13:03 - last edited on ‎10-13-2018 12:05 by Moderator Alum

‎10-12-2018 13:03 - last edited on ‎10-13-2018 12:05 by Moderator Alum

I’ve had a new phone but my phone can’t pick up the Bluetooth on the fit bit, does anybody have any ideas.x

 

Moderator Edit: Clarified Subject.

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‎10-13-2018 00:48

‎10-13-2018 00:48

Do you still have your old phone? If so, make sure you "forget" any link to the fitbit in its bluetooth settings as this could be blocking connection to your new phone.

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‎10-13-2018 00:48

‎10-13-2018 00:48

Do you still have your old phone? If so, make sure you "forget" any link to the fitbit in its bluetooth settings as this could be blocking connection to your new phone.

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