Unable to sync with Apple Health.

[AndySM]

I know I should have researched this before purchasing a FitBit Charge 3, but it seems like a reasonable assumption that any given fitness tracker with an iOS app would support syncing with to Apple Health. I can’t imagine a reasonable reason why it wouldn’t. So, while I was super excited to bring the Charge 3 home, I will be returning it to the store. 

I do like FitBit’s line of products, but this is a deal breaker. 

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @AndySM have a warm welcome to the Fitbit Community. 

I appreciate your participation in the Forums and for sharing your feedback with us. I understand your concern about not being able to sync with Apple Health. At this moment, our team doesn't have plans to release this feature. You can learn more about how Fitbit decides what suggestions get released in our FAQs. For now, our team will leave this suggestion open for votes (and closed to comments) so that we can continue to track community demand over time.

Thanks for taking the time to share your feedback with us and we will let you know if anything changes. If there's anything else I can do for you, please feel free to reply.

[Bizu]

I bought a Fitbit a few months ago too without realizing it didn’t sync with Apple Health. I don’t understand why they are so stubborn and at this point I don’t care. I will go back to Xiaomi or buy a second hand Apple Watch. I really regret buying a product from a company that simply doesn’t care about its costumers. 

[ajd]

I also do not understand why syncing with Apple health is a problem. I had a problem with my charge 3 , just 3 weeks after getting it, was unhappy with service. I am on my way to buy an Apple watch. because your company is going down hill. As far as customer service.

[Rxspl1]

I agree with this thread 200%. I will likely be trading my Fitbit Ionic in for a new Apple Watch soon just because of this. Short sightedness on the part of the Fitbit development team.