12-05-2019
09:00
- last edited on
12-06-2019
09:18
by
LizzyFitbit
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12-05-2019
09:00
- last edited on
12-06-2019
09:18
by
LizzyFitbit
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I do not see the sync and I am behind my peers
Moderator edit: updated subject for clarity

12-06-2019 09:26
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12-06-2019 09:26
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Hi @SalBol. Welcome to the Community.
Thanks for letting me know that you're having issues to sync. I understand how important this feature is for you and let's work on this together. Our team recently released a new update for the Fitbit app, so please make sure it's downloaded.
Once that is done, please give a try to the following:
- Remove your Fitbit from the Bluetooth settings.
- Force quit the Fitbit app.
- Reboot your phone and restart your Fitbit.
- Open the Fitbit app, tap on your profile's icon > your Fitbit image > Sync now.
Give it a try and let me know how it goes.
