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Update for Charge HR not working

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‎05-15-2016 05:36

‎05-15-2016 05:36

Hi, for my charge hr, when i go on the fitbit app to update it, it takes a long time and just eventually stops. How do i fix this?
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‎05-15-2016 05:39

‎05-15-2016 05:39

There are some troubleshooting suggestions in this help article:

 

http://help.fitbit.com/articles/en_US/Help_article/2047

 

Good luck!

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‎05-15-2016 05:41

‎05-15-2016 05:41

I have tried all but restart my Tracker as i does not let me
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‎05-15-2016 05:45

In response to piyumidezoysa

‎05-15-2016 05:45

It may be best then to contact customer support. They may be able see what's happening from the server side:

contact.fitbit.com

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