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Hi @Mari58 the more information you can share, the better to assist you. Which phone and system are you using? (iPhone - which one and system iOS 13) What is it not doing? Let us know.
Stepping in the U.S.A. since September 2013. Android 14
The same thing happened to me but it rectified after I updated the app on my phone. I had to wait a couple of minutes but the watch is back to the correct time now.