10-12-2019 19:01
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

10-12-2019 19:01
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I did all the suggested remedies to get charge 3 to sync but still claims that Bluetooth is not on. Any further suggestions?

10-12-2019 19:34
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

SunsetRunner
10-12-2019 19:34
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Welcome @Sparky0524
Did you recently update to iOS 13? Also what troubleshooting steps have you taken? It’s helps me to know what you have already done.
keep me posted.

10-12-2019 19:41
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

10-12-2019 19:41
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Same here with an Inspire and I understand that if I uninstall the FitBit app we lose all data that wasn’t synced.

10-12-2019 19:48
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

SunsetRunner
10-12-2019 19:48
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Hello @S-FB welcome,
Great question....you will not lose data if you uninstall and reinstall your Fitbit App. Most Fitbit devices record detailed minute-by-minute data for 7 days. (Fitbit Alta records minute-by-minute datafor five days). Fitbit devices can store daily totals for up to 30 days. So your perfectly safe as long as you haven’t gone longer then those day’s stated. 😉

10-13-2019 18:24
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

10-13-2019 18:24
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Someone suggested uninstalling charge 3 and reinstalling again (because of iOS update 13). I did so and now I cannot reinstall as it keeps saying I need to turn on Bluetooth—which IS on. I’m frustrated.

