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Updated to iPhone12 and now can’t pair Versa3

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‎10-24-2020 03:53

‎10-24-2020 03:53

I got a new iPhone and followed the usual days transfer from one to the other. But when trying to pair my Versa3 it just won’t work. 
The app Can see the versa 3, tries to connect and then falls every time. Any ideas?

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‎10-25-2020 01:21

‎10-25-2020 01:21

Do you still have your old phone? If so, make sure it doesn’t still have a connection to the tracker in its bluetooth settings as this could be blocking connection to your new phone.

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