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Versa 2 - Battery draining

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‎08-08-2025 05:47 - last edited on ‎08-11-2025 07:37 by Fitbit Moderator

‎08-08-2025 05:47 - last edited on ‎08-11-2025 07:37 by Fitbit Moderator

Since the last update my battery is draining within about 9 hours on my Versa 2, I was getting at least 3 days, I have done all the steps including a factory reset but it’s still draining.

Anyone have the same issue or is there any fix.

 

Moderator edit - updated subject for clarity

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4 REPLIES 4

‎08-11-2025 07:36

‎08-11-2025 07:36

Hi @Mary019 and welcome to the Fitbit community! 

Thank you very much for your message, and I'm very sorry to hear that your Versa 2 is draining fast. 
I also appreciate your troubleshooting efforts.
This is definitely not what we want for our users, and I understand your feelings on this matter.
Please check something.
Did you happen to receive a message to update your phone's operating system? This can occasionally cause the wristbands to drain their battery. 

For more information, refer to Check & update your Android version or Update your iPhone or iPad.

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

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‎08-11-2025 08:25

In response to MarioSFitbit

‎08-11-2025 08:25

No I did not.
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‎08-11-2025 08:43

In response to Mary019

‎08-11-2025 08:43

Hi @Mary019 and welcome back! 
Thank you for your message!

Since you have performed all the recommended troubleshooting steps, please let me suggest you to contact support, since they have more tools in order to find your options. Contact Us. (I am posting this link for your use, so please let me know when you have completed the form.). 

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

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‎08-11-2025 16:27

In response to MarioSFitbit

‎08-11-2025 16:27

I have completed the form and submitted it.
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