09-09-2021
07:48
- last edited on
09-09-2021
09:53
by
CindyMFitbit
09-09-2021
07:48
- last edited on
09-09-2021
09:53
by
CindyMFitbit
I am experiencing the same error every time I go into the app. It updates but the error for pairing and setup always shows up
Moderator Edit: Clarified subject
09-09-2021 10:15
09-09-2021 10:15
Hi @Jellyd. Welcome! It's great to see you around.
Thanks for the detailed information shared. Since you mentioned to have been prompted to pair via Bluetooth regularly, may I know what happens when you accept this request? You'll need to accept the pair prompt so your watch can sync automatically, receive notifications and appear in the Bluetooth settings as a connected device.
If nothing happens when accepting that prompt and if you haven't done so, I recommend trying the following in the given order:
On a side note, I've moved your post to this thread so we can keep our forums organized.
Hope this helps.
09-10-2021 02:05
09-10-2021 02:05
09-12-2021 08:58
09-12-2021 08:58
Hi there @Scow.
I'm sorry you're going through this experience. Could you please confirm if you have followed the instructions provided here?
If the issue persists, please let me know if you continue getting the Bluetooth Pairing message or if you are getting a different error message when you try to pair your Fitbit device with your phone.
See you around.