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Versa 2 not getting notifications with iOS 15

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‎09-23-2021 10:20 - last edited on ‎09-23-2021 11:32 by Fitbit Moderator

‎09-23-2021 10:20 - last edited on ‎09-23-2021 11:32 by Fitbit Moderator

After i upgrade my iPhone SE 2020 :mobile_phone_with_arrow: to iOS 15. My versa 2 has issues with notifications.

I need turn off and turn on my iPhone to pair again with versa 2. Every day after period with Not disturbing setting.

Before all works fine.

I really appreciate your help.

 

 

Moderator Edit: Clarified subject

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‎09-23-2021 11:44

‎09-23-2021 11:44

@AdaA Welcome to the Community Forums.

 

I appreciate the details shared on your post and for trying some troubleshooting prior posting. Let's try to work on this together, so please follow the instructions as below: 

 

1. On your phone, tap Settings →Bluetooth → the information icon → next to the name of your Fitbit device  → Forget This Device.

2. Turn off Bluetooth

3. Restart Versa 2. For more information, see How do I restart my Fitbit device?

4. Turn on Bluetooth  

5. Open the Fitbit app and set up Versa 2 as new device to refresh the connection: 

  • Tap the Today tab → Tap your profile picture 
  • Tap Set Up a Device. 
  • Choose your device and follow the on-screen instructions to continue.

6. Once this process is complete, set up the notifications again. See Troubleshooting quick tips for iPhones

 

Hope this helps. 

 

Cindy|Community Moderator| Did you find my post helpful? Vote for it or mark it as a Solution!
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