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Versa 2 quick replies

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‎11-21-2019 10:35 - last edited on ‎11-21-2019 17:09 by Fitbit Moderator

‎11-21-2019 10:35 - last edited on ‎11-21-2019 17:09 by Fitbit Moderator

False advertisement regarding the Versa 2 in being able to respond to text.  Really should state for Android users ONLY.  Nothing like buying the Versa 2 only to find it doesn't work with my iphone.  

 

Disappointed.. 

 

Moderator edit: updated subject for clarity

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‎11-21-2019 17:16 - edited ‎11-21-2019 17:16

‎11-21-2019 17:16 - edited ‎11-21-2019 17:16

Hi @kmnau. Welcome to the Community Forums.

 

Thanks for the information that you've provided. I understand how you're feeling about the quick text replies feature and I'm sorry for this experience. This feature is currently available for Android phones and while this was described in both, our help article and website, your feedback is appreciated and will be passed along to our team so they can improve our products and services.

 

I understand how much you'd like to have it available for your iPhone and our team also has received feedback from our members. While we don't have further details, our team will continue working to find ways to bring quick text replies to messaging apps for other operating systems such as iOS.

 

By the way, I moved your post to this new thread so you can receive more related responses about this situation, and to keep our forums organized.

 

If you have any other question, feel free to reply back.

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