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Versa 2 syncing difficulty

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‎01-13-2021 08:15 - last edited on ‎01-14-2021 11:45 by

‎01-13-2021 08:15 - last edited on ‎01-14-2021 11:45 by

I have the Versa 2, all the permissions are set for it to always run in the background and sync all day however I am still having to go into the app and sync it every morning to see the sleep data and through the day to check weather and get other information.  Is there a setting that I am missing? My phone is Apple XS Max, both the phone and app are currently updated.  Thanks for help!

 

 

Moderator edit: subject for clarity 

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‎01-14-2021 11:44

‎01-14-2021 11:44

Welcome to the Fitbit Community, @Chegwer94.

 

Thanks for the details shared in your post. Syncing difficulty is usually caused by a missing requirement and I recommend following the complete troubleshooting steps from this help article: Why won't my Fitbit device sync? 

 

I’ll be around.

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