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Versa 2 won't receive notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-27-2023 02:34 - last edited on ‎03-19-2023 14:21 by Fitbit Moderator

‎02-27-2023 02:34 - last edited on ‎03-19-2023 14:21 by Fitbit Moderator

I have tried all of the ways to receive notifications, turning off and on system notifications, reset my Fitbit, reset the Bluetooth but my Fitbit is still not receiving them! 

Help would be much appreciated 😊

 

Moderator Edit: Clarified subject

Best Answer
1 REPLY 1

‎03-19-2023 14:40

‎03-19-2023 14:40

Welcome to the community forums, @Hannah241.

 

Thanks for letting us know about your Versa 2 and the steps tried on your own. Given this situation, I went ahead to check your details and it seems you already have a case created with our Support team. I'm glad they're providing you with assistance and I'd recommend replying back to them if the issue persists. I hope we can get you back on track soon.

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