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Versa 3 and iPhone 11 difficulties

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please help..

my new iphone 11 doesn‘t even suggest the versa 3 in my settings...

i did switch off my phone and versa, both have the latest update, but nothing happens...

 

 

Moderator edit: subject for clarity 

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Welcome to the Fitbit Community, @LiEm28.

 

I appreciate your troubleshooting efforts and would like to confirm if you continue experiencing any difficulties? For complete instructions to resolve the syncing issue, see Why won't my Fitbit device sync?

 

Looking forward to hearing back from you.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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