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Versa 3 won't connect to Wi-Fi

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‎12-25-2020 10:09 - last edited on ‎12-27-2020 16:11 by

‎12-25-2020 10:09 - last edited on ‎12-27-2020 16:11 by

My iPhone is on my WiFi.  I downloaded the app onto my iPhone.  I have a piece of paper with my network name and password in front of me.  Ready to update my FitBit app and add my new Versa 3

 

The iPhone FitBit app isn't able to find my Wifi or any other WiFi near me.  When I customize and input the WiFi it still isn't able to find it.  

 

Any tips on getting your FitBit iOS app to find Wifi?  in order to add a new device?

 

 

Moderator edit: subject for clarity 

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‎12-27-2020 16:10

‎12-27-2020 16:10

Welcome to the Fitbit Community, @Capsfanmike.

 

Thank you for sharing the details of the issue you’re experiencing. I appreciate your efforts and recommend confirming the steps to connect your Fitbit watch to Wi-Fi at How do I connect my Fitbit watch to Wi-Fi? If you have trouble connecting your watch to Wi-Fi, review the troubleshooting steps in Why won't my Fitbit watch connect to Wi-Fi?

 

For steps to set up your watch, see How do I set up my Fitbit device?

 

Let me know how it goes. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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