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Versa 4 not synchronising

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‎12-27-2024 04:12 - last edited on ‎12-27-2024 12:40 by Fitbit Moderator

‎12-27-2024 04:12 - last edited on ‎12-27-2024 12:40 by Fitbit Moderator

I have my sense 2 for a while. But I notice that it doesn’t synchronize automatically anymore. If I do it manually, it takes a very long tile and it only completes it if I leave the app open for a few minutes. Which is very annoying. Does anyone have any tips to resolve this?

 

Moderator edit: clarified subject.

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‎12-27-2024 12:35 - edited ‎12-27-2024 12:35

‎12-27-2024 12:35 - edited ‎12-27-2024 12:35

Hi @GuiDel. Welcome to the forums. 

Thank you for sharing the information regarding this difficulty with Sense 2. Sorry to know about the inconveniences. 

I'd suggest follow the steps listed in this help article: Why won't my Fitbit device sync?

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