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Versa 4 - syncing iOS App

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‎08-07-2023 08:40 - last edited on ‎08-07-2023 10:52 by Fitbit Moderator

‎08-07-2023 08:40 - last edited on ‎08-07-2023 10:52 by Fitbit Moderator

App and versa 4 have been struggling to sync, when they do sync, some of my burned calories magically disappear and put me at a lower number. I’ve been getting real frustrated with Fitbit lately. 

Moderator edit:  updated subject for clarity

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2 REPLIES 2

‎08-07-2023 10:00

‎08-07-2023 10:00

I’m having a similar problem! My versa 3 hasn’t synced with the app since Thursday and it’s really frustrating! 

I’ve tried everything - Bluetooth on and off, forget device and reconnect, phone on and off, device on and off, tried logging in on a computer, deleted app and reinstalled, updated phone software, app updated! 

nothing works! 

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‎08-14-2023 16:52

In response to LennieJane

‎08-14-2023 16:52

Having exact same problem…. After hours of doing the same things you did, it finally worked, now when I looked at it, completely blank, can’t get anything now?

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