09-28-2018 14:00
09-28-2018 14:00
Answered! Go to the Best Answer.
09-28-2018 15:03
09-28-2018 15:03
Had the same issue - working perfectly for a month then not syncing for the last few days. Finally had the chance to follow the troubleshooting tips. After following troubleshooting tips like you have done, had connection but updating to phone was taking soooo long. Restarted Versa and iPhone three times and all is good now. Good luck.
09-28-2018 15:03
09-28-2018 15:03
Had the same issue - working perfectly for a month then not syncing for the last few days. Finally had the chance to follow the troubleshooting tips. After following troubleshooting tips like you have done, had connection but updating to phone was taking soooo long. Restarted Versa and iPhone three times and all is good now. Good luck.
09-28-2018 17:10
09-28-2018 17:10
Hey thanks! Worked that time. Guess I gave up too quickly 🤣
10-01-2018 09:07
10-01-2018 09:07
Hello @Lburgos and @JoRoCo, have a warm welcome to the Fitbit Community, it's great to have you on board.
@Lburgos, I appreciate you have taken the time to reply to your first post and let us know @JoRoCo's instructions were helpful for you and your issue has now been resolved, I'm very glad.
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!