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Versa Lite not pairing or syncing

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‎05-30-2021 22:55

‎05-30-2021 22:55

My Versa lite first started showing incorrect time, then I couldn’t sync it and now it won’t even pair with my iPhone Se 2020. The phone doesn’t see it.

I tried everything, including reinstalling the app, resetting my phone, turning off and on. Nothing is working.

Please advise 

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‎05-31-2021 14:19 - edited ‎05-31-2021 14:23

‎05-31-2021 14:19 - edited ‎05-31-2021 14:23

Welcome to the Fitbit Community, @Onyx26.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I recommend confirming our complete troubleshooting instructions in this help article: Why can't I set up my Fitbit device?

 

If your watch is still showing incorrect time after syncing, please try the additional troubleshooting steps in How do I change the time on my Fitbit device?

 

Hope this gets you back on track. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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