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Versa Lite won't stay connected to Bluetooth

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‎10-10-2020 16:04 - last edited on ‎10-11-2020 14:45 by

‎10-10-2020 16:04 - last edited on ‎10-11-2020 14:45 by

So my versa lite won’t stay connected to my blue tooth. I have done all the updates, removed and reinstalled the app, rebooted the tracker talked to customer support several times and spent several hours trying to fix this. Anyone have any suggestions?

 

 

Moderator edit: subject for clarity 

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‎10-11-2020 14:44

‎10-11-2020 14:44

Welcome to the Fitbit Community, @Joe18017.

 

I am sorry to hear your Versa Lite won’t stay connected to your Bluetooth. Thanks for trying to resolve this, I appreciate the additional details and I am glad to assist you. While you can find the complete troubleshooting instructions in this help article, I recommend to continue working with our Support team since they have already all the details and special tools to continue assisting you. I know they will be glad to help you out and provide a solution. 

 

I'll be around if you have any questions. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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