06-20-2018 06:09 - last edited on 06-21-2018 04:17 by MarcoGFitbit
06-20-2018 06:09 - last edited on 06-21-2018 04:17 by MarcoGFitbit
Hi
My ~1.5 month old versa was working fine till a few weeks back. But has recently started giving issues regarding Bluetooth connectivity (iPhone 7)
I have restarted my watch 3 times already this week to restore the Bluetooth connection (which worked every time but is extremely annoying).
Has there recent update or something that might be causing this?
Awaiting your response.
Moderator Edit: Clarified Subject.
06-21-2018 04:23
06-21-2018 04:23
Hello @ADabral, thanks for joining the Fitbit Community, it's great to have you on board.
I appreciate you have brought this to my attention and for letting me know the troubleshooting steps you've tried so far. At this moment I would like to ask you to try the following steps in order:
If your device still won't sync, try these steps:
I hope this can be helpful, give it a try and keep me posted in case you need anything else.